FAQ - VMP Anthology
If you have a question not answered here, or if you need to reach out for any other reason, drop us a line at firstname.lastname@example.org.
Most Common Questions
What is VMP Anthology?
VMP Anthology is the vinyl box set, reinvented. It aims to use music to tell a story, and gives space for lots of listening, learning, and conversation along the way.
What is VMP?
VMP started as a record of the month club in 2013 and has expanded into an online record store and magazine.
Do I need to be a VMP member to purchase this?
No. We built VMP Anthology as a way for all fans to experience music more deeply, and VMP membership is not required.
How much is shipping? How will shipping work?
Shipping is free in the U.S. and $20 internationally. Records will be sent in one shipment. Timeline is subject to change. We will notify you of any shipping updates.
Is this available internationally? What about customs?
Yes, shipping is available in 16 countries in addition to the U.S. (view all FAQs for more details). Due to the box value and carrier constraints, international customers are responsible for customs and duties. When shipping to a country that is subject to VAT, this will also be due upon receipt.
More Anthology Questions
What is Afterpay?
Afterpay is an interest-free financing option that allows you to make four bi-weekly (every two weeks) installment payments rather than one upfront payment. If you choose Afterpay at checkout, you will be redirected to the Afterpay site to create an account and to complete your payment. You won’t be charged any interest or fees, as long as your payments are made on time. At this time, Afterpay is only available for customers in the United States.
Can I cancel my order if I need to?
If you need to cancel your order, please do so within 48 hours of your purchase. Due to inventory implications, we will be unable to cancel Anthology orders after 48 hours. You can email us at email@example.com to request cancellation within 48 hours.
What countries are you shipping to?
How can I purchase this at the Member Price?
To get the Member Price, you must be an active VMP Member for our monthly record subscription (and make sure you are logged in).
Can I use VMP credits for this purchase?
Are these records swap-able?You won't be able to swap any records out of the Anthology, and as of right now, Anthology records will not be swap options.
I’m a VMP member. Will Anthology ship with my regular Record of the Month shipment?No, Anthology shipments will ship separately.
Will I see Anthology purchases in my VMP order history?
Yes. As of 11/23/20, all Anthology orders will appear in your VMP order history.How can I become a VMP Member?
Join up right here.